The Continuing Legal Education Society of BC (CLEBC) is an organization that delivers online and face-to-face professional development to legal professionals.
With about a dozen web properties, the online presence has been plagued by years of ad-hoc and makeshift practices in maintenance, organization, and development of their web presence. Much of the work had been reactionary rather than planned with foresight.
The strategy analyzes the business challenge and outlines a plan and structure for the continued innovation and maintenance of all CLEBC web properties in a customer centric and usability friendly manner. In addition, the project included the design and development of a prototype as a template for improved user experience, staff workflow, and aesthetics for all other web properties.